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Tuesday, 19 May 2009

ACER UNVIELS THE NEW ASPIRE 3935 AND 8935G


Acer has launched two new Aspire notebooks, the Aspire 3935 and the Aspire 8935G. The Aspire 3935 is an ultra-portable notebook that sports a 13.3-inch display with 1366 x 768 resolution and CineCrystal LED backlighting. This new model is based on Intel’s Centrino 2 platform with 2GHz Core 2 Duo T7350 processor along with 3GB of RAM, 250GB SATA hard drive and Intel’s Integrated GMA4500MHD graphics. Other features include an 8X DVD writer, 5-in-1 card reader and it packs a 4-cell battery. It also has a multi-gesture touchpad and easily accessible power-saving and back-up buttons. The Aspire 3935 weighs 4.18 pounds and is preloaded with Windows Vista Home Premium. This new Aspire notebook is now available through retailers for $899.99

The Aspire 8935G on the other hand, has a monster screen with 18.4-inch display targeting multimedia fans. This model is also based on the Intel Centrino 2 platform. The Aspire 8935G includes the ATI Mobility Radeon HD 4670 graphics, LED backlit display with resolution of 1920 x 1080. The Aspire 8935G has support for up to 4GB of RAM, 1TB of storage space and comes with options for a DVD or Blu-ray optical drive. It is slightly heavier than the other model, weighing 10.1 pounds with an 8-cell battery. The 8935G will be available in June 2009, but there is no word on its pricing yet.

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Acer Introduces 11.6″ Aspire One Netbook


Acer has announced an 11.6-inch Aspire One netbook model, featuring Intel’s Atom processor.

The netbook is based on the Intel US15W Express Chipset and has a 160GB hard drive, a built-in webcam, support for WiFi 802.11b/g, Bluetooth and 3G connectivity, and a multi-in-one memory card reader.


Macles previously reported that the 11.6″ Aspire One uses the Atom Z530 CPU at 1.6GHz. The display has a resolution of 1366×768 pixels and a 16:9 aspect ratio, according to the website.



“In the 11.6 inch versions, the attention to detail is extreme: the keyboard is ’soft-touch’, to increase typing conform and give a pleasant feeling while chatting on-line with the friends. Dolby Pro Logic sound and high-definition WXGA back-lit LED screen simulate the most advanced multimedia entertainment station; the extreme slimness, reduced to 2.5 cm of thickness, weighing just a little more than one kilo and with an 8 hours based on 6 cell 5200 mAh battery make the Aspire One easy to take with you,” Acer’s press release says.


The mini laptop will be available in four glossy colors - white, dark blue, red and black.


Availability date and pricing are currently unknown.

Acer Aspire Timeline


MacBook Air? Dell Adamo? Forget about them! Why? Hehehe, the Acer Aspire Timeline is here! I don't know why, but it seems most thin laptops have interesting names. "Timeline" could mean a lot, but I am not in the mood for naming analysis now. Better see what's this story all about, don't you agree?


The Acer Aspire Timeline has been just released, and probably more info about it will be available in a day or two, but I guess we have enough info to hang on to already, so let's give this a try!


The story goes like this - the Acer Aspire Timeline series will be available in no less than three sizes - 13.3, 14.1 and 15.6 inch, all of them using Intel ULV processors, and featuring a HDMI port, as well as an impressive 8-10 hours battery life. Storage options will climb up to 500GB, for hard drives, but you'll also be able to pick a 64GB SSD for your machine.


According to early reports, the most interesting feature is the Acer Smart Power key, which allows you to adjust battery draining on the fly!


The best part of the story is that pricing is really smart, with US retail prices expected to go between $699 and $899 for the base models, and if we think about the fact that we're talking about a 24mm thick laptop...we got a winner!

Acer Unveils Aspire 8935, 5935, 3935


Acer has unveiled the Aspire 8935, 5935, and 3935 consumer notebooks, featuring 18.4-, 15.6-, and 13.3-inch 16:9 displays respectively and Intel’s processors.

The Aspire 8935 includes up to 1TB of hard drive storage, whereas the 5935 has up to 500GB. The PC maker says the 3935 will be available with a HDD or a solid state drive. All models will ship with up to 4GB of memory.


The new laptops sport a web camera, Wi-Fi connections, Dolby sound, options for Bluetooth, WiMAX, and 3G connectivity, and an optional fingerprint reader. The 13.3-incher additionally includes a multi-gesture touchpad, as well as the Smart Power button for power on-demand functionality.

Acer Aspire Timeline Series Announced


Acer has introduced the Aspire Timeline Series, which includes 13.3-, 14-, and 15.6-inch thin-and-light laptops with “more than 8 hours” of battery life.

The Acer Aspire Timeline systems feature the Intel Core 2 Duo ultra low voltage SU9400 or the Core 2 Solo ULV SU3500 CPU, depending on model, and the GS45 chipset with the GMA 4500MHD integrated graphics. The notebooks support up to 8GB of DDR3 memory, and come with up to 500GB of hard drive space or an 64GB solid state drive. The 13.3-incher doesn’t include an optical drive, while the 14″ and 15.6″ models sport a DVD burner.
The Timeline laptops have LED-backlight displays with a resolution of 1366 x 768 pixels and a 16:9 aspect ratio.


Other features include a built-in web camera, a multi-gesture touchpad, Dolby Sound Room technology, 802.11n WiFi connectivity, Gigabit Ethernet LAN port, HDMI, S/PDIF, and VGA outputs, and a 5-in-1 media card reader. A mobile broadband module, Bluetooth, and WiMAX are present in select systems. The 15.6-inch version has four USB port, whereas smaller models have three USBs.
There are also the Smart Power key for power on-demand functionality, and Laminar Wall Jet technology to redirect cooling air along the bottom side, making the notebooks cooler.
According to Acer, the Aspire Timeline is less than one inch thick its thinnest point, rising just 0.2″ at its highest.
The laptops have a brushed aluminum cover and weigh 3.5lbs (13.3”), 4.2lbs (14″) and 5.3lbs (15.6″) with a six-cell battery.
The Timeline Series run Windows Vista Home Premium OS and are expected to cost less than $1,000.
We have no info on availability dates.

ACER INTEL CULV PLATFORM LAPTOPS COMING SOON?


If you've been keeping up with the news about Intel's ultra low CULV platform then you shouldn't be surprised to hear that some companies are planning to use it in forthcoming notebooks.


But what makes this news odd is that according to Taiwan Economic News, Acer will be bringing laptops with the new technology next month. Said source claims that 11.6 inch, 13 as well as 15 and 14 inch systems will be launching and will feature the CULV processors.


We're not thinking that either, but who knows, it could be on target. Even if it is, are you apt to buy one? Let us know in the comments below.

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NETBOOK LINE DILUTING THANKS TO ACER?


We knew it was inevitable that netbooks would merge with laptops somewhere down the road as the cost to produce these systems keeps going down. But we were not sure how fast until we heard about Acer's plan to bring the Aspire One Pro to the market.


The device is said to carry an Atom processor (which is not that bad when you consider Window's 7 plays nicely with Atom), and more importantly will come with options for HDD and SSD as well as a more industrial design geared to business users.


Say what you will but the hand writing is on the wall for our beloved netbooks. So hang onto them while you can.

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Acer Aspire One Pro


I am stunned, and you want to know why? OK, I'll tell you, it's no secret - ASUS seems to be losing its supremacy in the netbook market, that's why! According to some sources, Acer already got a higher market share, and now it seems they're struggling to have even more netbook models available than ASUS. If this is a smart thing to do or not, it remains to be seen, but the Acer Aspire One Pro isn't one of those products that shouldn't have been, if you ask me because it seems Acer is going to come up with a very interesting concept - the Linux-based business netbook! I know some of these don't really seem to fit, but since we're talking about an Acer Aspire One Pro, the name should say it all. Oh, yeah, it doesn't really say anything about the OS, to be honest, so let's check that out, shall we?


Detailed photos show there's no Windows key on it, but a Home key, so things should be obvious now - no Microsoft land here! Anyway, I am sure a Windows version of the model will also become available, but it's good to see it all starts with the penguin!

At last, you should know there's no word about pricing and availability just yet, but it seems the Acer Aspire One Pro will be available in both HDD and SSD setups, while the reinforced hinges, the carbon fiber bar and chrome elements, despite looking great, will also have some impact on the price.

As long as it doesn't go above $500-$600, I think the Acer Aspire One Pro will find its followers. What do you say, how much would you pay to get one?

NEW ACER 11.6″ NETBOOKS ARE COMING TO YOU SOON


Acer is going to launch a 11.6-inch Aspire One netbook model, based on Intel’s Atom Z530 processor, according to a blog post on Macles.

Besides the Z530 at 1.6GHz, the upcoming Aspire One features the Intel SCH USW15S “Poulsbo” chipset with integrated GMA500 graphics and a full size keyboard. The display has a resolution of 1366×768 pixels and a 16:9 aspect ratio.
Macles reports the netbook has a battery life of 4 hours with the standard battery and 8 hours with the high capacity unit.

Many times you may have heard of many rumours that Acer is going to produce larger Netbooks or Laptops. But this time it’s not one of those rumours. Macles and Portable Money has confirmed the news of Acer being involved in developing Netbooks larger than 10’. Yesterday Macles has reported that Acer has started working on 11’ Netbooks and is going to release another model in the most advanced AA1 series. Though they previously have revealed models on 10.1" variants of their original AA1 series with new designs, Acer is ready with its new generation AA1.

An Atom Z530 processor is being considered to be the most significant change in the new series as previously they were using the Atom N270 / 280 processor with 945GSE chipset and GMA950 graphics combo. Acer is expecting more battery life with this Processor for their larger 11” screens.

Here are the Specs of the upcoming 11” Acer Netbook:

11.6” Screen accommodating 1366 x 768 Resolution (16:9)
Intel Atom Z530 Processor
Intel SCH USW15S Chipset
GMA500 Graphics
Full width keyboard with flat keys

Though Acer has not yet revealed any release date or exact pricing details, but this new models are expected to hit the market very soon.

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Acer Aspire One 11.6


For a very long time, I considered Acer to be one of those companies into cheap notebooks for the masses. When I say "cheap," I think about cheap looks and use of cheap materials before anything else, but - fortunately - it seems I was wrong. The Acer Aspire One is a very popular netbook line, and some of my friends have older Aspire Ones, with all of them working flawlessly, at least so far.

Now, the Acer Aspire One family will get a new member, the Acer Aspire One 11.6. Basically, we're talking about a larger screen, but there's more to this update than just that. What's new? Well, let's check it out, shall we?

The larger 11.6-inch, 16:9 screen comes together with the new Z500 series 1.6GHz Intel Atom CPU, and gets its 1366x768 resolution in motion with the help of a GMA500 integrated graphics adapter. Take those, and add a full-sized keyboard that sports flat keys to get a much better Acer Aspire One.

Since I mentioned the GMA500, you should also know that this chip is able to decode a bunch of video codecs, including H.264, and since the new platform only has a thermal power peak of 4.3W, the standard battery will last around 4 hours, with the larger battery going twice as long!

Unfortunately, there's no info available on the release date, locations to have this black beauty available, and not even pricing.

ACER ASPIRE ONE AOA 150 - 1784 QUICK REVIEW


If you are someone who prefers to use a compact, light-weight Netbook as your primary laptop, you won’t find a more suitable option than the Acer Aspire One AOA150 – 1784! Weighing just 2.1lbs, it also makes for an ideal travel mate or a handy mobile connector for business professionals. Students unwilling to spend too much but not wanting to compromise on storage will also find it attractive. With a starting price of $329 you’d find it hard to get a better deal. Let me fill you in on the details and you’ll see what I mean.


In terms of the processor, there’s nothing new on offer but that’s not unexpected. The AOA 150 – 1784 comes with a 1.6GHz Intel Atom processor N270 with 1 GB RAM and a whopping storage size – for a netbook -- of 160GB and 1GB RAM (512 MB onboard/ 512MB SODIMM Slot).


Acer InviLink 802. 11b/g wireless LAN and the Acer Crystal Eye Web cam, include the other features. Windows XP Home Edition with SP3 comes installed making it easy to accomplish everyday tasks at home and work.


The chassis comes in a glossy Sapphire blue and the build quality is solid. Plastics have been used but they are sturdy and don’t exhibit any flex.


The 8.9 – inch LED back lit WSVGA display comes with a native resolution of 1024 x 600. It provides reasonably good viewing at horizontal and vertical angles but minor glare issues are evidenced outdoors. Slightly annoying, also, is the manner in which the display seems to attract finger prints in no time.


Just below the display are the integrated speakers that are surprisingly good for that size though they can’t be expected to fill up large spaces. It holds up well while watching video clips and browsing the internet without compromising on clarity. The keyboard which is the most distinguishing feature of all Netbooks, extends from end to end in an attempt to provide space between keys and minimize typos by swiping the neighboring letter. However, if this is your primary laptop, it’s advisable that you get yourself an external keyboard (acer provides an external USB Mouse). The touch pad is of a decent size and responds well though scrolling could need a bit of getting used to.


Interfaces on the sides include 3 USB ports, a VGA port, a headphone jack, a microphone jack, an Ethernet port, and AC adapter connector and a Kensington lock slot. Card readers include a Multi-in-one card reader, an SD card reader a MultiMediaCard (MMC), Reduced size MultiMedia card, Memory stick, Memory stick Pro and an XD picture card.


The lack of a CD/DVD drive and Bluetooth are significant cons. Short battery life (2.6 hours) in spite the presence of a six-cell battery, is another noticeable downside.


There’s no doubt the Acer Aspire One AOA150-1784 doesn’t offer cutting-edge technology but its ultra portability, remarkable storage size and affordable price definitely make it hard to resist.


Price: Approx. $300

ACER ASPIRE ONE AOA 150-1555 QUICK REVIEW


These days, being a student is hard work – there is so much to learn and so much information to absorb, and school is as demanding as ever. Students today have subjects about concepts and topics that did not even exist yet when their parents were students, and all this is largely due to the many technological advances that have taken place over the last few decades. Thankfully, the exponential developments in technology have lent itself to the advancement of the many tools that a student uses to survive academics, and personal computers are definitely one of the main technological advancements that have helped many a procrastinating college student survive cramming a Jane Austen book report, an English presentation, or an accounting and finance spreadsheet.


Enter the Acer Aspire One AOA150-1555 – a student’s perfect companion to surviving the rigors and demands of today’s academic world. It’s lightweight, making it the perfect carry-anywhere computer companion for those constantly on the go. More importantly, it is also very affordable, cashing in at an amazing three hundred US dollars, making it ideal for the budget-conscious scholar.


Weighing in at barely over two pounds, the Acer Aspire One AOA150-1555 is ultra light and portable, but it isn’t lightweight on the specifications – it boasts of a monitor that measures 8.9 inches, a hard drive that’s packed with 160 GB, and Intel’s new Atom processor. At the same time, the Acer Aspire One AOA150-1555 isn’t all serious and boring – with a built-in webcam and wireless connectivity, students can go online to chat it up with classmates and friends or update their profiles on Facebook and MySpace and other social networking sites when taking a break from all the homework and research.


The Acer Aspire One AOA150-1555 is also powered by a 3-cell lithium ion battery that allows the mini-notebook a considerable amount of battery life, perfect for a group meeting at a coffee shop or an hour-long presentation and panel interview for class.
As a laptop that’s affordable, ultra-portable and perfect for going online, the Acer Aspire One AOA150-1555 is the perfect companion for a student, or even a business traveler who is constantly on the go. And with a price tag that will set you back a mere three hundred dollars, doting parents of students going off to college and living in a dorm will find the Acer Aspire One AOA150-1555 a perfect going away gift for their children who are off to fulfill their college dreams and graduation goals.


Price: Approx. $500

ACER TEASES WITH NEW NETBOOK


Acer still has the number one selling netbook worldwide (the Aspire One), but that doesn't mean they are sitting on their butts and expecting things to go smooth. They are already working on new models which will include touch screen models.

But the model pictured above is quite a step up from the current Aspire One which is just over an inch thick. If you notice the body has been streamlined to the point that the Ethernet port is too big for the main body.


We hear that this will come with SSD only memory which is quite disappointing seeing the tech is so expensive. And no, we have no word on anything else including price or specs. But you can be certain we will keep you posted.

ACER ASPIRE ONE AOA150-1126 QUICK REVIEW


Acer was perhaps the first company to present this height of performance in a "laptop".


This small notebook is the actual deal. The Acer does a fine job of playing streaming videos, which is about the greatest speed demand I will ever place on this machine. It is designed particularly for mobile devices, the 1.6 GHz Intel Atom processor exercises an a completely new design structure new hafnium-infused circuitry–which reduces electrical current leakage in transistors–to conserve energy, giving you more time away from the wall outlet–up to 5.5 hours with the included 6-cell battery.


It takes time to be habitual of the keyboard, but fast you can be with a little adaptation, and if your hands aren't too big to make such things impossible. It's physically about 60% the size of the "normal" keyboard on a regular laptop, lacks the number system keys totally but of course has Page Up, Down, Side to Side, full function keys from F1 through F12 for controlling the boot process, initiating a file recovery or System Recovery exercise, whatever...it's all there for that sort of thing, so score more points for Acer One there!


It comes preinstalled with the Microsoft Windows XP Home operating system, which offers more experienced users an improved and original experience that includes Windows Live features like Windows Live Messenger for instant messaging and Windows Live Mail for consolidated email accounts on your desktop.



Key Technical Features

Processor Atom 1.6 GHz
Installed Memory 1 GB (DDR2 SDRAM)
Hard Drive 160 GB Serial ATA, 5400 RPM
Display 8.9 in. WSVGA TFT Active Matrix
Operating System Microsoft Windows XP Home Edition
Processor
Processor Manufacturer Intel
Processor Type Atom
Processor Speed 1.6 GHz
Motherboard
Chipset Intel 945GSE Express
Bus Speed 533 MHz
Memory
Installed RAM 1 GB
RAM Technology DDR2 SDRAM
Max Supported RAM 1 GB
Installed Cache Memory 512 KB
Hard Drive
Hard Drive Capacity 160 GB
Hard Drive Rotation Speed 5,400 RPM
Storage Controller Type Serial ATA

Display

Display Size 8.9 in.
Display Color Support 18-bit (262K Colors)
Display Max. Resolution 1024 x 600
Audio
Audio Output Type Headphones • Speaker(s) • Line Out
Audio Input Type Microphone
Special Features
Integrated Video Camera
Input Method Keyboard • Numeric Keypad • Touchpad
Networking
Networking Type Integrated 10/100 Network Card

Pros:

 The battery life from the 6-cell (5200mAh) battery is great.
 The two SD slots are worth using.
 With 1GB of RAM and a surprisingly decent processor, this thing makes a fantastic mobile development environment for a programmer

Cons:

 The touch pad button placing is tragic. But after using regularly one can adapt it.
 Battery life could always be better (8+hrs please).
 The screen's minimum brightness setting is still too bright in a dark room.
 It lacks ‘home’ and 'end' buttons.

Conclusion

Adorable netbook it is! Acer wins in quality of screen, keyboard, touch pad and fit and finish. The Intel Atom Processor combines performance, power and efficiency to explore the Internet and stay connected while on the go. It's convenient for all your computer needs that makes it a great second computer.

Price: Approx. $420

Monday, 11 May 2009

ACER ASPIRE ONE AOD 150-1165 QUICK REVIEW


Acer took the lead from Asus in the mini-notebook market in late 2008, after having entered the market only in July 2008. And it is bound to cement its number one position with the launch of the Acer Aspire One AOD150-1165 - and its stake on the number one spot, not surprisingly, comes down to its almost unbelievably affordable price tag.


Acer’s Aspire One series is perhaps one of the most, if not the most popular series of mini-notebooks in this exponentially growing category. And why wouldn’t it be? At less than four hundred US dollars a piece, you already get a decent netbook that’s stylish, compact and functional. In the highly competitive market of laptops and mini-notebooks, innovation and constant improvement are key, and the latest of Acer’s Aspire One netbooks definitely attempts to take the series to the next level in terms of quality. And the best part is, it is able to maintain an ultra-affordable, value-for-money retail price at only USD350.


At first glance, the Acer Aspire One AOD150-1165 does not look very different from its predecessor, but upon closer inspection, various improvements give this latest model a definite edge over its forerunners. Looks-wise, it’s been given a glossy feel and finish that’s considerably different from its predecessor’s much more solid hues. Functionally, it now sports a slightly bigger monitor at ten inches, compared to the previous Aspire One’s 8.9-inch screen. Much of its other technical specifications stay true to the spirit of what mini-notebooks are usually intended for – simple, no-nonsense, and portable computers. It runs on a relatively standard 1.6Ghz Atom Processor, has 1GB worth of memory and a 160GB hard drive, running on Windows XP. Not bad for a computer that will cost you fifty dollars less compared to its competitors.


Opinions are mixed on Aspire One’s “improved” keyboard and touchpad – understandably a common problem in mini-notebooks given their size, but one that Acer’s competitors such as Asus and Hewlett-Packard have managed to improve on with their latest models. Some find Aspire One’s latest keyboard and touchpad - though apparently already improved from the previous model – still difficult and uncomfortable to use. Others have probably gotten used to the older models of Aspire and don’t mind the relatively cramped keyboard and small touchpad. If you’re not particularly sensitive to such details (or have unusually small fingers), this shouldn’t be a problem, especially if there’s one other thing that you’re more concerned about, and that is the matter of price.


Because if there’s one common denominator among reviews of the Aspire One, it’s that it may not be the best mini-notebook out in the market, but it gets away with it by being the most affordable netbook out there.


Price: Aprrox. $400

Acer Aspire One AOD150 with 10.1″ Display Officially Launched in US


Acer announced on Monday U.S. availability of the Aspire One AOD150 netbook, featuring a 10.1-inch display and the Intel Atom processor.

Along with the Atom N270 CPU at 1.60GHz, the 2.95-pound Acer’s AOD150 includes the Mobile Intel 945GSE Express chipset with the GMA 950 graphics, a 160GB hard drive with Windows XP Home preloaded, 1GB of RAM, a 6-cell battery, and a built-in web camera. The display has a resolution of 1024 x 600 pixels.


There are also two stereo speakers, 802.11 b/g Wi-Fi and Ethernet LAN connectivity, three USB ports, a media card reader, and a VGA output.


The Aspire One has a high-gloss finish and is available in four color options including seashell white, sapphire blue, ruby red and diamond black. The netbook has some stylish details such as an aerodynamic-shaped metallic hinge with a colored accent and a brushed-metal palm rest.


The AOD150 starts at $349.99.

ACER ASPIRE ONE AOD150 – ACER UNVEILS ITS 10-INCH NETBOOK


Acer has finally unveiled its 10-inch netbook the Acer Aspire One AOD150. This new model is almost similar to Acer's previous models other than the 10-inch display and a 6 cell battery with 4 to 5 hours of life. Also upgrading the RAM, hard drive and the Wi-Fi cards have been made easier with the access panels provided at the bottom of the system. The much expected improved touchpad has turned out to be a disappointment. Though Acer has improved the touchpad with a single mouse button bar, instead of the left and right buttons on either side of the touchpad,it needs some heavy duty prodding to get it going but thankfully it has a multitouch functionality.


The other specs of AOD150 include the Intel Atom Processor N270(1.6GHz, 533MHz FSB, 512KB L2 Cache) with Mobile Intel 945GSE Express Chipset, 160GB SATA 5400RPM Hard Drive, 1024MB DDR2 533 MHz SDRAM Single Channel Memory, Integrated Intel Graphics Media Accelerator 950, Multi-in-1 Digital Media Card Reader, 2 USB 2.0 ports, Acer InviLink 802.11 b/g Wi-Fi CERTIFIED, Acer Crystal Eye webcamera and two built-in Stereo Speakers. The 10.1-inch screen has WSVGA Acer CrystalBrite TFT LCD 1024 x 600 display and the netbook comes preloaded with Windows XP Home along with Service Pack 3. The Acer AOD150 measures 10.2x7.28x1.31 inches, weighs 2.95 and is available in two models, the red AOD150-1920 and the black AOD150-1577.


The best news is that Acer has kept the price of Aspire One Aod150 at an affordable $349.99 and is now available at Amazon.

ACER ASPIRE ONE IN THE BLACK EDITION


Netbook sale is still extremely good when the Christmas season,and the big hope for Netbook manufacturers leads to a further sales boost.


For the price of something around 449 euros with its special design, Acer Aspire one A110X is now in the stores. In return, buyers get a totally black-painted, well-equipped micro-computer with a screen diagonal of 8.9 inches. Thanks to a battery with a capacity of 5200 Ampere hours, the Netbook has very long life without an external power supply. The only drawback: The weight is increasing in draw conclusions on blogs that is now about 1.2 kilograms. The battery should run the LED backlight of the display contribute.


As storage is a brief 16-GB SSD there are o surprises that provide a view of the assembled Processor, as in the majority of currently available Netbook performed an atom processor from Intel under the black hood. The clock speed is 1.6 GHz. For the day-to-day tasks such as writing texts or surfing the Internet this is in any case. The processor is supported by a large one gigabyte of RAM.

ACER PLANS TO OFFER LINUX SSD 10-INCH ASPIRE ONE'S


Acer (like so many companies) didn't seem interested on spilling details of future releases at its 10-inch Aspire One launch party. But reports are coming out that the company does have a Linux and SSD option in mind for its new 10-inch systems.


So far it seems that the only SSD option will be a 16GB. We're not getting any word on the Linux OS that will be offered and as for release date and price, that of course goes null. But we are hearing that the system will be a launched a little after its February bound 10-inch Window's XP Aspire One systems.

ACER FERRARI 1200 ULTRAPORTABLE NOTEBOOK


Acer has announced the Ferrari 1200, an all new ultraportable notebook series, as a successor to its Ferrari 1100. This show stopper series comes in the true spirit of the Italian race car. Well, at least they have tried to bring in some features that is supposed to give you the feel of driving a real Ferrari, like the anodized metal touchpad that resembles the acceleration and brake pedals of a F1 car. Also the Acer Ferrari 1200 has a carbon-fiber cover(this material is actually used in race cars) that is lighter and stronger than magnesium alloy, giving it the ultra portability. Another feature to imitate the race car is an unique ventilation system that supposedly “echoes the exhaust pipes of F1 cars”. To finish off the dressing, it has a tasteful matted finish with soft-touch coating and of course has the strategically placed Ferrari Racing Shield logos.



Now coming to the not so important features, the Acer Ferrari 1200 is driven by the AMD Turion X2 Ultra processor with AMD M780G chipset, and packs up to 4GB of DDR2 memory and includes a 'large capacity' SATA hard drive, Acer InviLink WiFi Certified network connection, Bluetooth connectivity, a biometric fingerprint scanner along with Acer DASP hard drive protection system, an integrated slot-loading DVD SuperMulti optical drive and 2nd generation Dolby Home Theater audio for the ultimate multimedia experience. The Acer Ferrari 1200 sports a 12.1-inch CrystalBrite LCD with LED backlit display, a webcam and comes with an exclusive Bluetooth wireless mouse and an optional Xpress VoIP handset .


There is no word on how much it is going to cost you to drive a Acer Ferrari 1200, but rest assured that it is going to be more than the older model and hopefully you can get hold of one by the first half of 2009

ACER UNVIELS THE NEW ASPIRE 3935 AND 8935G


Acer has launched two new Aspire notebooks, the Aspire 3935 and the Aspire 8935G. The Aspire 3935 is an ultra-portable notebook that sports a 13.3-inch display with 1366 x 768 resolution and CineCrystal LED backlighting. This new model is based on Intel’s Centrino 2 platform with 2GHz Core 2 Duo T7350 processor along with 3GB of RAM, 250GB SATA hard drive and Intel’s Integrated GMA4500MHD graphics. Other features include an 8X DVD writer, 5-in-1 card reader and it packs a 4-cell battery. It also has a multi-gesture touchpad and easily accessible power-saving and back-up buttons. The Aspire 3935 weighs 4.18 pounds and is preloaded with Windows Vista Home Premium. This new Aspire notebook is now available through retailers for $899.99

The Aspire 8935G on the other hand, has a monster screen with 18.4-inch display targeting multimedia fans. This model is also based on the Intel Centrino 2 platform. The Aspire 8935G includes the ATI Mobility Radeon HD 4670 graphics, LED backlit display with resolution of 1920 x 1080. The Aspire 8935G has support for up to 4GB of RAM, 1TB of storage space and comes with options for a DVD or Blu-ray optical drive. It is slightly heavier than the other model, weighing 10.1 pounds with an 8-cell battery. The 8935G will be available in June 2009, but there is no word on its pricing yet.

TOSHIBA RELEASED NB200 NETBOOK IN EUROPE WITH 9 HOURS OF BATTERY LIFE


On the heels of launching its latest UX series of notebooks in Japan, Toshiba has just launched another of its notebook in Europe. The newly launched notebook is known as the Toshiba NB200.

The notebook is the answer from Toshiba, to all the latest notebooks that boasts of a long battery life. With this new notebook, Toshiba has decided to beat them all. The Toshiba NB200 will provide a battery backup for a total of 9 hours.

However, the extended battery backup is the only thing that makes the Toshiba NB200 different. Apart from that, all the other specifications of the notebook are as same as any other 10-inches laptop.

Some of the other specifications of the Toshiba NB 200 are a 10-inch screen lit by a LED-backlight; the Intel Atom N270 processor of a total 1.6 GHz, also available is an option of a N280 processor of 1.66GHz. The notebook has a 160GB Hard drive. It has an integrated webcam, Bluetooth connectivity, WiFi support and it uses the Windows XP operating system.

The notebook comes complete with a full size tiled keyboard. It also has a touchpad, which is extra large in size and has a wireless LAC ocnnectivity option.

The Toshiba NB200 is set to cost a total of £319.

IMAGES OF LATEST LAPTOPS










Saturday, 2 May 2009

Windows Vista Home Premium


Product summary
The good: Windows Vista Home Premium does improve some features within Windows XP; fewer system crashes than Windows XP; and Windows Vista offers better built-in support options.


The bad: Windows Vista Home Premium does not put Search on the desktop (it's buried within applications, within the Start Menu); no new software yet written exclusively for Windows Vista; optimized only for the Microsoft Windows ecosystem (for example, RSS feeds from Internet Explorer 7 get preferential treatment); Tablet PC support unnecessary; fax and scan support missing; and there are too many editions of Windows Vista.


The bottom line: Windows Vista Home Premium is essentially warmed-over Windows XP Home Edition. If you're currently happy with Windows XP SP2, we see no compelling reason to upgrade. On the other hand, if you need a new computer right now, Windows Vista Home Premium is stable enough for everyday use.


Specifications: License qty: 1 PC ; License type: Complete package ; Min hard drive space: 40 GB ; See full specs
Price range: $101.98 - $229.99 check prices


CNET editors' review
Reviewed by:Robert Vamosi
Reviewed on: 01/24/2007
Released on: 01/30/2007

Windows Vista is Microsoft's first new operating system in more than five years and the successor to Windows XP. However, it is not worth rushing out to purchase. If you desperately need to buy a new PC (if your old one died or you've been waiting and waiting for Vista to be released), then by all means do so; there's nothing wrong with Windows Vista. But there's no one compelling feature within Windows Vista that cries out to switch over, neither the enhanced graphic capabilities (Aero) nor the improved system performance features (truthfully, our Windows XP doesn't crash). As for security, Microsoft's biggest improvements in Windows Vista are within the Enterprise or 64-bit editions, editions most home users will not be running. Windows Vista is not the Apple Mac OS X 10.4 killer one hoped for (or feared). Nor are there specific big-name software packages written exclusively for Windows Vista--most software available today is compatible with both Windows XP and Windows Vista. But the extensive tie-ins to Microsoft.com and Live.com, and the many, many interdependences upon Internet Explorer 7 left us desperately wanting more (and often best-of-breed) alternatives. Hard core Microsofties who live and breathe within the MSN, Live.com, and Microsoft desktop software ecosystem will rejoice with the release of Windows Vista, but for the rest of us who are product agnostic, who use Firefox, Google Desktop, ZoneAlarm, GMail, and Corel WordPerfect, Windows XP SP2 will suffice nicely until some killer program necessitates that we all upgrade to Windows Vista.
There are six major editions of Windows Vista; we're reviewing four. We chose not to review Windows Vista Enterprise (available only to volume license customers) and Windows Vista Starter (available only outside the United States). Windows Vista Ultimate includes everything, and this is the edition getting the most promotion from Microsoft. It is not the edition most people will find packaged on their shiny new PCs or will end up with after an upgrade of existing hardware. See our feature comparison chart to know which edition is right for your specific needs, and check the following individual reviews for more details:

Setup and installation.The Windows Vista DVD disc includes a Windows Imaging (WIM) format of the code, so whether you buy the Home Basic edition or the Ultimate edition, the code remains the same; only the product key unlocks your specific set of features. This means users who opt for the lesser editions can always upgrade (assuming they have the proper hardware) by downloading some additional code and securing a new product key online. However, all features--even if you paid for them--are dependent on specific hardware configurations being present; if you don't have the proper graphics hardware, for example, you'll simply never see the Aero graphic effects on that old Dell computer in your basement.
Hardware requirements for Windows Vista should not be taken lightly. In a controversial move to garner positive reviews, Microsoft sent hundreds of bloggers (not including CNET) free copies of Windows Vista Ultimate; Microsoft did not send boxed copies, rather the software giant sent top-of-the-line Acer Ferrari laptops with the operating system preinstalled. So even Microsoft seems to admit that the best performance is only available on top-of-the-line machines manufactured within the last year or so.
That said, many people will still want to upgrade their current Windows XP SP2. This will keep all your current data and applications, importing them directly into the new operating system. Most people will find either Windows Vista Home Basic or Windows Vista Home Premium to be their best choice. While Windows Vista does make a backup of your previous operating system before installing, it is always recommended that you backup your current Windows XP system yourself, just in case.
Rather than upgrade, we recommend you perform a clean installation. With a clean installation, you keep all your current on the Windows XP drive and install only the data and applications you want to run on Windows Vista. A clean install can be accomplished by buying a new PC with Windows Vista already installed, partitioning an existing Windows XP machine to dual-boot into Windows Vista, or adding a new hard drive to an existing Windows XP machine.
Our clean installations took anywhere from 20 minutes to an hour, depending on the hardware in the system. It's pretty much an automated process, with the installer first copying the WIM image onto the new hard drive or partition then expanding that image. Once again, we experienced an uncomfortably long plateau at "Expanding: 27 percent"; as with previous builds, we waited between two and five minutes before the expansion continued. About halfway through, the installer reboots and continues the installation in Windows Vista.
During the installation, Windows Vista will load the drivers included within the installation image, but it will also download additional drivers from a much larger database at Microsoft. This assumes, however, that one has an always-on Internet connection; dial-up users may find that upon completion of the installation process some drivers are missing.
Once fully installed, Windows Vista first asks for your country or region, then time and currency, and, finally, the desired keyboard layout. Next, you'll choose a username, a user icon, and a password. Then select your desktop wallpaper and security settings: Automatic, Install Important Updates Only, or Ask Me Later. After reviewing the computer's time and date settings, there's one more message: "Please wait while Windows checks your computer's performance." Here, Microsoft grades your computer on a five-point scale, with the overall rating based on your system's lowest score (in our case, that was for the video card).
Windows Vista includes new musical tones written by veteran musician Robert Fripp. Compared to the familiar start-up tones of Windows XP, Windows Vista's are lighter, almost spritely. The sounds for User Account Control and Log Off are also perkier than those found in similar security warnings within Windows XP.
New on the Windows Vista desktop is a Welcome Center which contains links to frequently asked questions such as, "How do you configure your printer?" and "How do you connect to your Internet service?" There is also room for some sales opportunities, either with manufacturer specials or online offers from Microsoft, such as the Windows Live OneCare service. Frankly, we think it is better for you to look beyond the Windows ecosystem for e-mail, Internet browsers, and security applications.
After closing the Welcome Center, you'll notice to the far right there is a shaded sidebar populated with three example Gadgets ("widgets" to everyone else), tiny desktop applets that display content, such as RSS feeds. In one Gadget, a slide show of images from the sample photo library display; in the next, the current time; finally, there's a Gadget for subscribed RSS feeds. We downloaded and installed Firefox 2, made Firefox our default browser, and quickly set up a few RSS feed subscriptions. Guess what? The Windows Vista Gadget was unresponsive to our efforts, displaying only the default MSN feeds from Microsoft. Microsoft says the default RSS Gadget feeds off a common store of RSS feeds within Windows Vista, and Firefox hasn't yet adopted the API for that store. You have to use Internet Explorer 7 or choose a Firefox-friendly Gadget instead. By clicking the + symbol atop the sidebar, you'll see a panel of available Gadgets, with a link out to the Web to find even more. The Gadgets are not fixed to the sidebar; they can be dragged across the desktop. And even the sidebar itself can be disabled to allow for a full desktop view. An icon located within the taskbar will restore the sidebar at any time.
The familiar Start menu features some cosmetic changes for Windows Vista. Aside from the distinctive rounded icon, the Start menu now includes a built-in Search function. We would have preferred to have access to Search directly from the desktop rather than digging down a level or two. The All Programs list now displays as an expandable/collapsible directory tree, something Windows should have offered years ago. The new Start menu is divided in half, with access to documents, pictures, music, games, recent items, My Computer, network, Control Panel, default programs, and Help along the right-hand side.
Also new within Start is an Instant Off button. This button caches all your open files and processes, allowing you to turn off your laptop or desktop quickly without all the "cleaning up files" messages you see in previous versions. We like the feature, but on our Acer Travelmate 8200, Instant Off and closing the lid to hibernate sometimes produced limbo states where the laptop simply wouldn't wake up again, forcing us to reboot.
In Windows Vista, files become unmoored from the traditional directory tree structure--kind of. The more ambitious plan of including a whole new file system was scrapped early on; instead, Windows Vista relies on metatags, which are keywords linked to files to make them searchable. With metatags, you can create virtual file folders based on a variety of search terms. Say you're doing a report on mountains, any file that is keyword-enabled to include "mountains" will be grouped into a virtual folder without physically dragging that file to a new location. The downside is that older files (say you upgraded your system from Windows XP or imported data from an earlier version of Windows) will have to be retroactively metataged in order to be searched. Also different is the file path displayed within Windows Explorer. Gone are the backslashes, replaced with arrows that offer drop-down menus of alternative folders. We liked this efficient feature.
Finally, there's a compatibility wizard buried deep within Windows Vista. Most Windows XP applications we loaded performed just fine. Operating under the hood, Windows Vista convinces native Windows XP applications that they're running on Windows XP. Should you need to run an older application, say from Windows 95, the compatibility wizard allows you to tweak the display resolution and emulate Windows 95 for that program. For example, we were able to run a Windows 95-optimized game demo on our Windows Vista test system.
FeaturesOur gut feeling is that most of the significant bells and whistles are designed for the Enterprise-level customers, not the home user. Having a large number of features should not be confused with actually providing significant value to all users across the board. We would have preferred fewer features executed extremely well rather than an uneven mix of this and that, a one-size-fits-all operating system. And we disagree with Microsoft's seemingly arbitrary division of features within individual editions.
Common to all editions of Windows Vista are ad hoc backup and recovery, instant Search, Internet Explorer 7 browser, Windows Media Player 11, Windows Mail e-mail client, Windows Calendar, Windows Photo Gallery, performance tuning and self-diagnostics, Internet protocol IPv6 and IPv4 support, Windows ReadyDrive, a maximum of 4GB RAM support on 32-bit editions (up to 128GB RAM on some 64-bit editions), Windows Sync Center for mobile devices, Windows Mobility Center for presentations on the road, User Account Control (UAC) security protection, Windows Security Center, Windows Defender antispyware, Windows Firewall, Windows Meeting Space for ad hoc wireless meetings, Remote Desktop for working from home, XPS document support for PDF-like files, improved peer-to-peer networking, improved VPN support, and improved power management.
Home Premium users have built-in Parental Controls that allow you to filter Web sites visited as well as limit a user's Internet access by specific hours; there are also online gaming recommendations, with an easy-to-understand industry rating system. Also, Windows Vista Home Premium and Ultimate editions both give you Windows Media Center, which has been redesigned to better take advantage of online television subscription services and home theater systems. There's also built-in DVD-burning software, but because most DVD players come with their own software, we don't find this to be a significant plus.
We disagree with the exclusion of Windows Fax and Scan from Windows Vista Home Premium; you'll now need to buy third-party fax software to send that occasional facsimile. And Home Premium users will have limited use of the built-in Tablet PC features; this feature seems better suited for the Business and Ultimate editions.
PerformanceUpon installation, Windows Vista rates each system's overall hardware performance, with the final score reflecting your system's lowest individual score. This is handy. For example, if you suspect that everything's running a little slow, you might find that your hard drive is returning the lowest score. Windows Vista will then recommend a faster hard drive or a drive with larger compatibility. Mostly, though, the video card will be the sore spot for most users. There's also an event log viewer to show, for example, after a specific software install your system performance started to degrade, and that uninstalling the software may restore your overall performance.
Under the hood, Microsoft has moved device drivers for DVD burners and printers out of the system kernel; Microsoft says that a majority of system crashes can be traced to improperly installed third-party device drivers. Thus Windows Vista hopes to vanquish the dreaded Blue Screen of Death common to earlier releases of Windows. Indeed, after testing several early builds, we found Windows Vista to be remarkably stable and robust.
SupportAlong with the diagnostic and performance monitors, Microsoft has improved the Help section considerably. There is a static FAQ, but it also links to Microsoft online and allows outreach to other users for help, either via a forum or direct PC-to-PC help. Of these, we really like a feature available on some, not all, FAQs that allows you to automate the solution by executing a script. This method doesn't teach you how to do it in the future, but it will accomplish the task at hand. For example, if you choose to update a device driver, Windows Vista will darken the desktop; highlight and open the Start menu, the Control Panel, and the Device Manager; then pause to ask you what device you want to update. It's like having a technician at your desktop, walking you though the process. There's an increasing reliance on user-generated support forums, which leads us to believe that Microsoft is shying away from its own live technical support. At press time, Microsoft's final support policy was unavailable.
ConclusionPerhaps we're spoiled, but after more than five years of development, there's a definite "Is that all?" feeling about Windows Vista. Like cramming an info-dump into a book report the night before it's due, there certainly are a lot of individual features within the operating system, but the real value lies in their execution--how the user experiences (or doesn't experience) these--and like the info-dump, we came away shaking our heads, disappointed. Compared with Mac OS X 10.4, Windows Vista feels clunky and not very intuitive, almost as though it's still based on DOS (or at least the internal logic that made up DOS). Despite the addition of a system-wide, built-in Search, and various efforts to break away from staidly old directory trees, you still need to drill down one level to even access Search. And there are far too many dependencies on Microsoft products; this is not a very objective operating system, as preference is always given to Microsoft products (of which there are many), from MSN search to RSS feeds only from Internet Explorer. But is Windows Vista a bad operating system? No. It's just a disappointment for PC users who hoped that Microsoft would deliver something truly exciting to finally leapfrog ahead of Apple. They failed. But stick around; this is just Windows Vista 1.0. Windows Vista Service Pack 1 is due out sometime before the end of the year. Windows Vista SP1 promises to fix what's known to be wrong within Windows Vista and should offer a few concrete reasons to switch.

COMPUTER SOFTWARE


Norton AntiVirus 2009

Product summary
The good
: Norton AntiVirus 2009 has a leaner footprint, improved speed, white listing, and other technologies to mark clean files as trusted, and free technical support.

The bad: Despite its free telephone support, Norton AntiVirus 2009 lacks adequate online technical support and, intentional or not, it drives users to its paid technical support services.

The bottom line: Norton AntiVirus 2009 hits all the right security notes, and its superior protection technologies might even win back some jaded anti-Symantec folks, though for some, technical support may continue to frustrate.

Specifications: License qty: 1 user ; License type: Complete package ; Min Operating system: Microsoft Windows Vista Home Basic , Microsoft Windows XP Professional SP2 , Microsoft Windows XP Media Center Edition SP2 , Microsoft Windows Vista Home Premium , Microsoft Windows Vista Business , Microsoft Windows Vista Ultimate , Microsoft Windows XP Home Edition SP2 ; ; See full specs
Price range: $15.99 - $52.05 check prices

CNET editors' review
Reviewed by: Robert Vamosi
Reviewed on: 10/10/2008
Released on: 09/09/2008


Symantec has been listening to its users, and this year the company delivers a slimmed-down and faster Norton AntiVirus 2009. Almost all the security vendors have recognized the changing threat landscape and have rethought traditional protection. We especially like the Insight feature, which identifies "trusted" files and applications and doesn't waste time rescanning them unless there's been a change. No other product does this. The redesigned logic behind Norton AntiVirus 2009 clearly shows in CNET performance testing: it is faster and considerably lighter than last year's version. Norton continues to win awards in third-party effectiveness testing. Lagging behind, though, is Symantec's technical support. While Norton users now have free telephone support, Symantec still doesn't provide enough of a knowledge base, or even an adequate user's manual. Once again, this year it emphasizes its premium services a bit too much. That said, Norton AntiVirus 2009 presents a remarkable transformation of a product and is worth a second look.
InstallationOn our test system, we downloaded Norton AntiVirus 2009 and installed the product within a minute. Instead of relying upon Microsoft's installer, which Symantec has blamed for much of its past product bloat, the company started over, designing its own installer. There is the added advantage that as criminals target MSI files (say to prevent you from installing a security defense product on your already compromised machine) Symantec won't be affected--for now. The new installer process works fast, borrowing streaming technology from its Norton Ghost product. On both Windows Vista and Windows XP test machines, we were up and running in one minute and without a reboot.
Should you want to uninstall, Norton includes an uninstall option. In the past, Norton left a mess. Now, after rebooting our machine, what is left behind is licensing information.
InterfaceSpeaking of a mess, we didn't like last year's Halloween colors on the user interface. This year's redesign is much cleaner and more sophisticated, one befitting a major security product, and the colors used on the Interface can be changed if you want. Also gone are the tabs reminding you that you can purchase other Norton products. Specific tools can be turned on and off easily without diving into the configuration settings. The configuration settings page itself is always one click below the main page. The interface also offers a pop-up dialogs to explain specific terms, although thorough explanations of the choice users have in changing the settings is still lacking.
In the lower left-hand panel are two bar graphs representing the overall Windows resources used and one for the specific resources used by the Norton product. Compared with the resources used reported within the Task Manager in Windows, we noticed a slight sync problem between what Windows reported and what Norton reported for the overall system. Symantec confirmed that while Norton AntiVirus 2009 is looking at the Windows Task Manager, it is doing so at different intervals. We like the transparency, and think the presentation here is better than the line graphs used in some other security applications. Should you want line graphs, an icon will reveal how the system and Norton CPU usage has been since the system was last rebooted.
FeaturesNorton has, in the past, included some sophisticated technology from its enterprise products, which is good because it's cutting-edge, but it's also bad, because it doesn't necessarily integrate with the product, nor is it necessary. In Norton AntiVirus 2009, they seem to have found the right balance.
Whitelisting, the buzzword of security products for 2009, is included, and by marrying it with other technologies, Symantec makes it more suited for the user. Files on a whitelist are deemed trusted, and thus do not need to be scanned as often. Not all "safe files" make it onto the whitelist. For those, Norton uses a community process, called Insight, similar to that used by other security products such as Haute Secure. The thinking is that if thousands of other people are using this suspicious file, chances are it's not a new piece of malicious software but a new application. On the other hand, if only a few are using it, then maybe it's worth it to take another look to see if it's malicious software.
Malicious software signature updates are provided much faster, in some cases within five minutes of the last update.
Gone is the awful LiveUpdate component of past Norton products. With 2009 products, Symantec is providing antimalware definition signatures every few minutes or so. On the interface, you'll see a notice indicating how many minutes since the last update. We didn't see definitions older than four minutes in our testing.
Missing still are the various security utilities provided in other products, namely McAfee VirusScan. We would like to see, for instance, a secure file eraser or the capability to trace potentially malicious IP addresses within Norton AntiVirus 2009. Nor is there any mobile-specific security solution provided within Norton AntiVirus 2009.
PerformanceIn CNET Labs' performance tests, Norton AntiVirus 2009 scored better than last year on our test Windows XP systems. In third-party, independent AntiVirus testing using live viruses, Norton products have scored in the upper ranks, although not always in the top position. On the CNET iTunes test, Norton AntiVirus 2009 scored close to the test system result at 271 seconds, 5 seconds faster than the standalone version of Kaspersky Anti-Virus 2009. On the CNET Microsoft Office test, Norton AntiVirus 2009 finished at a respectable 1,443 seconds, placing near the middle. In a test scanning a single folder with compressed and media files, Norton AntiVirus 2009 came in at 191 seconds, which was the upper end of middle. In terms of boot speed, once again Norton came at a fast 31 seconds.
To find out how we test antivirus (and now Internet Security suite) software, see CNET Labs' How we test: Antivirus software page.
In terms of how well Norton AntiVirus 2009 will protect your PC, we cite results for Norton AntiVirus from two leading independent antivirus testing organizations. In the latest test results from AV-Comparatives.org, for on-demand scans Norton AntiVirus 2008 earned an Advanced + (highest) rating, catching 97 percent of all malicious software tested. However, for the Retrospective/Proactive test, Norton AntiVirus 2008 earned an Advanced rating, with Norton falling behind the others, proactively blocking only 18 percent of the "new samples" in the test. From CheckVir.com, Norton AntiVirus 2008 received its Standard award.
In antispyware testing on CNET, Norton AntiVirus 2008 scored in the upper half of our top 10.
SupportSymantec has dropped its overinflated per-call pricing schemes of the past; all regular telephone technical support calls are finally free. That's good. However, its online manual and knowledgebase could be more robust, and an in program link to its community forums would be wise.
To take advantage of the free offerings, Symantec encourages users to use its One Click Solutions self-diagnosis tools first; that's understandable since common problems can be self-remedied. In our tests, however, after answering no to "Does this resolve your problem?" we still didn't get a telephone number, but an online form. Only after supplying a first name, last name, e-mail address, and phone (information you previously gave when setting up your Norton Account; why the two can't be linked is unclear) are you offered a help ticket along with an option for a free online chat, free technical support phone number, or an e-mail address. Once contacted, a technician may remotely control your PC while you watch them solve your given problem.
Our first encounter with Symantec's technical support ended in frustration. Prominent on the technical support page and competing for prime eyeball space are Symantec's premium technical support services: Spyware and Virus Removal (prices range), PC Checkup Service ($29.99), Green PC Service ($14.99), and PC TuneUp ($69.99). These premium services are also mentioned when you call for technical support. But in subsequent testing, we found neither the call nor the chat technician tried to steer us toward these premium solutions. Of course, that depends on what specific problem you have and which technician you get.
The Norton in-program Help is better than in past years. Within the Help file, more terms are explained and less jargon is used this year, but it's still not as thorough as other Help documents we've seen in competing products. And user options when changing configuration settings, long the bane of this reviewer, are once again not adequately presented to the end user: you still have to trust Symantec's opinion on many things.
And the online manual, although indexed, is not very comprehensive, and leans heavily toward installation and the creation of the Recovery Disk. Only by accessing the Symantec Web site do you see the free community forums. That's a mistake. Despite the company response that the Norton community forum is still in beta, these open communities provide more technical support than the canned responses offered through Symantec's One Click Solutions process.
ConclusionNorton AntiVirus 2009 hits all the right performance notes and its award-winning protection technologies should start to win back even jaded anti-Symantec folks. We love its sleek build, performance speed, and array of quality security tools. Our only fault remains with the products lackluster online consumer technical support.